{"id":225,"date":"2017-03-15T05:42:34","date_gmt":"2017-03-15T05:42:34","guid":{"rendered":"https:\/\/smartdata.tonytemplates.com\/car-repair-service-v4-services\/?page_id=225"},"modified":"2026-03-26T13:02:34","modified_gmt":"2026-03-26T13:02:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.dtsservices.co.uk\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"225\" class=\"elementor elementor-225\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e3b5b4 block elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e3b5b4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-44ec156\" data-id=\"44ec156\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac62eb9 elementor-widget elementor-widget-crs_accordian\" data-id=\"ac62eb9\" data-element_type=\"widget\" data-widget_type=\"crs_accordian.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t  \n            <div class=\"faq-accordion\">\n\n                            <div class=\"faq__item\">\n                    <div class=\"faq__title\">\n                    Are you still open?                        <div class=\"icon\"><\/div>\n                    <\/div>\n                    <div class=\"faq__content\">\n                    <p>We are Open Monday to Friday 8:30am to 5:30pm. Outside of these hours we have a voicemail which we do monitor and encourage customers to leave us a message in the event of an urgent issue.<\/p><p>0151 2050967<\/p>                    <\/div>\n                <\/div>\n                                <div class=\"faq__item\">\n                    <div class=\"faq__title\">\n                    How much will it cost?                        <div class=\"icon\"><\/div>\n                    <\/div>\n                    <div class=\"faq__content\">\n                    <p>Before any repairs are carried out we will always give you an estimate of the cost of repair and update you in the event we find a problem. We wont just continue with a repair without speaking to you first.<\/p>                    <\/div>\n                <\/div>\n                                <div class=\"faq__item\">\n                    <div class=\"faq__title\">\n                    Is there a charge to check out my car?                        <div class=\"icon\"><\/div>\n                    <\/div>\n                    <div class=\"faq__content\">\n                    <p>We offer Free Brake and Suspension Inspections.<\/p><p>Diagnostics of any other fault will start from just \u00a350<\/p>                    <\/div>\n                <\/div>\n                                <div class=\"faq__item\">\n                    <div class=\"faq__title\">\n                    Do I need an appointment for a repair?                        <div class=\"icon\"><\/div>\n                    <\/div>\n                    <div class=\"faq__content\">\n                    <p>While we will always try to accomodate everyone who calls in at the workshop it is often that our technicians will already be working on other vehicles and we won't be able to start work straight away on your vehicle. We would always advise calling in advance to book your vehicle in with us on <a href=\"tel:01512050967\">0151 2050967<\/a><\/p>                    <\/div>\n                <\/div>\n                                <div class=\"faq__item\">\n                    <div class=\"faq__title\">\n                    How can I pay for my repairs? Do you offer contactless payment? Can I still pay cash?                        <div class=\"icon\"><\/div>\n                    <\/div>\n                    <div class=\"faq__content\">\n                    <p>We accept cash, debit and credit cards.<\/p><p>Onsite our card machine is contactless upto \u00a3100.<\/p>                    <\/div>\n                <\/div>\n                    \n            <\/div>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-643ddda\" data-id=\"643ddda\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21a7ba4 elementor-widget elementor-widget-crs_accordian\" data-id=\"21a7ba4\" data-element_type=\"widget\" data-widget_type=\"crs_accordian.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t  \n            <div class=\"faq-accordion\">\n\n                            <div class=\"faq__item\">\n                    <div class=\"faq__title\">\n                    Why does my car need maintenance if it&#039;s running fine?                        <div class=\"icon\"><\/div>\n                    <\/div>\n                    <div class=\"faq__content\">\n                    <p>Regular maintenance of your vehicle protects your investment, helps to prevent breakdowns, and will save you on the cost of repairs in the future.<\/p>                    <\/div>\n                <\/div>\n                                <div class=\"faq__item\">\n                    <div class=\"faq__title\">\n                    What will happen if I don&#039;t have the repairs done right now?                        <div class=\"icon\"><\/div>\n                    <\/div>\n                    <div class=\"faq__content\">\n                    <p>Depending on the fault continuing to use your vehicle will often lead to further problems and may cause further damage.<\/p>                    <\/div>\n                <\/div>\n                                <div class=\"faq__item\">\n                    <div class=\"faq__title\">\n                    What Should I Do When My Check Engine Lights Come On?                        <div class=\"icon\"><\/div>\n                    <\/div>\n                    <div class=\"faq__content\">\n                    <p>Give us a call and get this checked out as soon as possible.<\/p>                    <\/div>\n                <\/div>\n                                <div class=\"faq__item\">\n                    <div class=\"faq__title\">\n                    How Often Should I Have My Brakes Checked?                        <div class=\"icon\"><\/div>\n                    <\/div>\n                    <div class=\"faq__content\">\n                    <p>If you suspect any problems with your brakes however small an issue this isn't something to ignore. We offer FREE brake inspections so its always worth having them checked.<\/p><p>We will also check your brakes during any routine service for you.<\/p>                    <\/div>\n                <\/div>\n                                <div class=\"faq__item\">\n                    <div class=\"faq__title\">\n                    My car won&#039;t start                        <div class=\"icon\"><\/div>\n                    <\/div>\n                    <div class=\"faq__content\">\n                    <p>In the event your car won't start this can be quite frustrating especially if you don't have a breakdown service.<\/p><p>We have our own recovery available who are able to collect your car and bring it to the workshop to be diagnosed and repaired. Work won't be carried out without discussing your options and helping you understand whats wrong.<\/p><p>In the event your vehicle won't start please call us on 0151 205 0967<\/p>                    <\/div>\n                <\/div>\n                    \n            <\/div>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-59f9664 elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"59f9664\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e922ba\" data-id=\"1e922ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e893fa0 elementor-widget elementor-widget-car_question_Form\" data-id=\"e893fa0\" data-element_type=\"widget\" data-widget_type=\"car_question_Form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n        <div class=\"block\">\n\t\t\t<div class=\"container\">\n\t\t\t<div class=\"block-title\">\n\t\t\t\t<h2 class=\"block-title__title\">Have a Car Repair Question?<\/h2>\n\t\t\t\t<div class=\"block-title__description\">\n\t\t\t\tIf you have a question or query don't hesitate to get in contact with us.\t\t\t\t<\/div>\n\t\t\t\t<div class=\"title-separator\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f2220-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\" role=\"alert\" aria-live=\"polite\"><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/225#wpcf7-f2220-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2220\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.2.1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2220-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"contact-form form-default\">\n<div class=\"custom-width-01\">\n<div class=\"row\">\n<div class=\"col-md-6\">\n<div class=\"input-wrapper\"><span class=\"wpcf7-form-control-wrap your-name\"><input type=\"text\" name=\"your-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control input-full\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your name\" \/><\/span><\/div>\n<\/p><\/div>\n<div class=\"col-md-6\">\n<div class=\"input-wrapper\"><span class=\"wpcf7-form-control-wrap your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email form-control input-full\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"address@youremail.com\" \/><\/span><\/div>\n<\/p><\/div>\n<div class=\"col-sm-12\">\n<div class=\"input-wrapper\"><span class=\"wpcf7-form-control-wrap your-message\"><textarea name=\"your-message\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea textarea-custom input-full form-control\" aria-invalid=\"false\" placeholder=\"Your Question...\"><\/textarea><\/span><\/div>\n<\/p><\/div>\n<div class=\"col-sm-12 text-center\">\n<div class=\"divider-sm\"><\/div>\n<div><button type=\"submit\" id=\"submit-contact\" class=\"btn btn-wide btn-border btn-invert wpcf7-form-control wpcf7-submit\"><span>Ask Question<\/span><\/button><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p style=\"display: none !important;\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"111\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" role=\"alert\" aria-hidden=\"true\"><\/div><\/form><\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t<!-- Recalls Block -->\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Are you still open? We are Open Monday to Friday 8:30am to 5:30pm. Outside of these hours we have a voicemail which we do monitor and encourage customers to leave us a message in the event of an urgent issue. 0151 2050967 How much will it cost? Before any repairs are carried out we will [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-225","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.7 (Yoast SEO v21.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - DTS Services | Ellesmere Port<\/title>\n<meta name=\"description\" content=\"Some of the most frequently asked questions from what we charge to how do i request a courtesy car.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dtsservices.co.uk\/index.php\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Some of the most frequently asked questions from what we charge to how do i request a courtesy car.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dtsservices.co.uk\/index.php\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"DTS Services\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/dtssevices\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-26T13:02:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dtsservices.co.uk\/wp-content\/uploads\/2023\/12\/dts-logo2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"653\" \/>\n\t<meta property=\"og:image:height\" content=\"327\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.dtsservices.co.uk\/index.php\/faq\/\",\"url\":\"https:\/\/www.dtsservices.co.uk\/index.php\/faq\/\",\"name\":\"FAQ - 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