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FAQ

How long will it take to complete the repairs?

We always try to complete repairs the same working day whenever possible. While this isn't always possible we will always advise on how long we anticipate it will be and keep you updated during the repairs.

How much will it cost?

Before any repairs are carried out we will always give you an estimate of the cost of repair and update you in the event we find a problem. We wont just continue with a repair without speaking to you first.

Is there a charge to check out my car?

We offer Free Brake and Suspension Inspections.

Diagnostics of any other fault will incur a charge of £30

Do I need an appointment for a repair?

While we will always try to accomodate everyone who calls in at the workshop it is often that our technicians will already be working on other vehicles and we won't be able to start work straight away on your vehicle. We would always advise calling in advance to book your vehicle in with us on 0151 2050967

How can I pay for my repairs? Do you offer contactless payment? Can I still pay cash?

We accept cash, debit and credit cards.

Onsite our card machine is cardless upto £45 but we appreciate with the current climate of Covid-19 some people would rather pay with minimum contact. If you wish to pay before collecting your car over the phone.

Why does my car need maintenance if it's running fine?

Regular maintenance of your vehicle protects your investment, helps to prevent breakdowns, and will save you on the cost of repairs in the future.

What will happen if I don't have the repairs done right now?

Depending on the fault continuing to use your vehicle will often lead to further problems and may cause further damage.

What Should I Do When My Check Engine Lights Come On?

Give us a call and get this checked out as soon as possible.

How Often Should I Have My Brakes Checked?

If you suspect any problems with your brakes however small an issue this isn't something to ignore. We offer FREE brake inspections so its always worth having them checked.

We will also check your brakes during any routine service for you.

Do you use OEM Parts?

We only use OE quality parts for all servicing and we can if requested use OEM parts if required. We also match the correct oil to your vehicle so its maintained to the same specification as recommended by the manufacturer.

Have a Car Repair Question?

If you have a question or query don't hesitate to get in contact with us.