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FAQ

Are you still open?

As an essential service we will not be closing.

All our services remain open to all our customers. Our waiting room is closed for now but we have courtesy cars which are Free to use. We ask whenever possible to call and book and appointment rather than just attending the workshop. 0151 2050967

How much will it cost?

Before any repairs are carried out we will always give you an estimate of the cost of repair and update you in the event we find a problem. We wont just continue with a repair without speaking to you first.

Is there a charge to check out my car?

We offer Free Brake and Suspension Inspections.

Diagnostics of any other fault will incur a charge of £40

Do I need an appointment for a repair?

While we will always try to accomodate everyone who calls in at the workshop it is often that our technicians will already be working on other vehicles and we won't be able to start work straight away on your vehicle. We would always advise calling in advance to book your vehicle in with us on 0151 2050967

How can I pay for my repairs? Do you offer contactless payment? Can I still pay cash?

We accept cash, debit and credit cards.

Onsite our card machine is contactless upto £30 but we appreciate with the current climate of Covid-19 some people would rather pay with minimum contact. If you wish to pay before collecting your car you can do so over the phone with one of our team.

Why does my car need maintenance if it's running fine?

Regular maintenance of your vehicle protects your investment, helps to prevent breakdowns, and will save you on the cost of repairs in the future.

What will happen if I don't have the repairs done right now?

Depending on the fault continuing to use your vehicle will often lead to further problems and may cause further damage.

What Should I Do When My Check Engine Lights Come On?

Give us a call and get this checked out as soon as possible.

How Often Should I Have My Brakes Checked?

If you suspect any problems with your brakes however small an issue this isn't something to ignore. We offer FREE brake inspections so its always worth having them checked.

We will also check your brakes during any routine service for you.

My car won't start

In the event your car won't start this can be quite frustrating especially if you don't have a breakdown service.

We have our own recovery available who are able to collect your car and bring it to the workshop to be diagnosed and repaired. Work won't be carried out without discussing your options and helping you understand whats wrong.

In the event your vehicle won't start please call us on 0151 205 0967

Have a Car Repair Question?

If you have a question or query don't hesitate to get in contact with us.